Terra Nova is committed to utilizing reliable leading edge technology in order to better serve our clients. We are continually improving our current system capabilities, and researching new technologies to streamline the documentation process for our clients.

We are able to interface with most facility HIM systems to provide a seamless electronic solution to meet our clients’ needs. We work with our clients to design a plan for a smooth transition and implementation toward improved operations.

Terra Nova maintains the security and confidentiality of all Protected Health Information (PHI) as required in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and the Personal Information Protection and Electronic Documents Act (PIPEDA) laws and regulations.

We leverage technology and process improvements in a manner that fundamentally changes the operating environment and costs associated with it. From voice capture to data distribution, we offer healthcare providers a cost-effective and reliable outsourced transcription service option supported by strong relationship management.

Terra Nova is committed to delivering quality healthcare documentation to our clients and the patients they serve, with the following commitments:

	Transcription accuracy is our primary focus, with a 98% quality guarantee.
	Efficient turnaround of completed documents, working on a 24/7 schedule.
	Capability to provide advanced technology for clients to preserve capital through our Application Service Provider (ASP) model.
	Confidentiality and security protection, operating under HIPAA and PIPEDA privacy laws.
	Our transcriptionists and management staff take pride in our reputation for prompt and accurate transcription services.

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